Switch from ChartSpan to NPIxray
ChartSpan handles CCM workflows well, but it cannot tell you what you are missing across your entire Medicare billing profile. NPIxray fills that gap with real CMS data analytics.
Why Switch from ChartSpan?
Common pain points that drive practices to seek a better solution.
Limited visibility beyond CCM
ChartSpan focuses exclusively on Chronic Care Management. You have no insight into E&M coding gaps, RPM opportunities, AWV completion rates, or other revenue streams that may represent larger opportunities than CCM alone.
Revenue share reduces your margins
ChartSpan's revenue share model means you keep only a portion of each CCM dollar. As your program grows, the amount paid to ChartSpan grows too — without a corresponding increase in the value you receive.
No CMS data benchmarking
ChartSpan cannot tell you how your billing patterns compare to specialty peers or geographic averages. Without benchmarking, you have no way to know if your coding is optimal or if you are leaving money on the table.
Black box patient interactions
When ChartSpan handles patient outreach, you lose visibility into the quality and content of those interactions. Your patients are talking to ChartSpan staff, not your team, which can create disconnects in care continuity.
How to Switch — Step by Step
A simple migration path that takes minutes, not weeks.
Run a free NPIxray scan
30 secondsEnter your NPI number on NPIxray.com to instantly see your complete Medicare billing profile — E&M coding distribution, care management adoption rates, and specific revenue gaps. This takes 30 seconds and requires no account.
Review your full revenue picture
15 minutesCompare the revenue opportunities NPIxray identifies across all programs (E&M, CCM, RPM, BHI, AWV) against what ChartSpan is currently capturing from CCM alone. Most practices find that CCM is only 20-30% of their total missed revenue.
Evaluate your CCM program performance
10 minutesUse NPIxray's benchmarking data to assess whether your ChartSpan-managed CCM enrollment rate is meeting, exceeding, or falling short of your specialty peers. This gives you leverage in any conversation about program performance.
Set up NPIxray's analytics dashboard
5 minutesCreate your NPIxray account to get ongoing analytics, automated monitoring of your billing patterns, and alerts when new revenue opportunities emerge. NPIxray works alongside or independently of your CCM platform.
What You Gain
The benefits of switching to data-driven revenue intelligence.
Complete revenue visibility
See every Medicare revenue opportunity — not just CCM — including E&M coding gaps, RPM, BHI, and AWV programs.
CMS data benchmarking
Compare your billing against 1.2M+ providers by specialty and geography using real CMS Medicare data.
No revenue share
NPIxray charges a flat monthly fee. You keep 100% of the revenue you capture from the insights.
AI-powered analysis
Get intelligent, personalized recommendations based on your specific billing patterns and peer comparisons.
Instant results
No onboarding process or implementation timeline. Run a free scan and see your revenue gaps in 30 seconds.
Quantified revenue gaps
Every opportunity comes with a dollar amount so you can prioritize the highest-impact changes first.
What to Expect
$40K-$120K/yr
Additional Revenue Identified
Beyond what CCM alone captures
30 seconds
Time to First Insight
Free NPI scan with no account required
15-25%
Average E&M Uplift Found
From coding optimization benchmarks
5+
Programs Analyzed
E&M, CCM, RPM, BHI, AWV, and more
Common Concerns
Answers to the questions practices ask most when considering the switch.
Can I use NPIxray and ChartSpan together?
Yes. NPIxray and ChartSpan serve different functions. ChartSpan manages your CCM workflow and patient outreach, while NPIxray provides revenue analytics and benchmarking across all programs. Many practices use both — NPIxray identifies the opportunities, and ChartSpan (or another platform) executes on CCM specifically.
Will switching disrupt my current CCM patients?
NPIxray is an analytics platform, not a CCM workflow replacement. Adding NPIxray does not affect your current ChartSpan CCM operations. If you later decide to transition CCM to an in-house program, NPIxray's data helps you make that decision with full visibility into the financial impact.
How is NPIxray's data different from ChartSpan's reports?
ChartSpan reports on the CCM patients they manage — enrollment counts, billing generated, and program metrics. NPIxray uses the full CMS Medicare dataset to show your complete billing profile, compare you against every peer in your specialty, and identify revenue opportunities ChartSpan does not cover.
What if I want to bring CCM in-house?
NPIxray's benchmarking data gives you the exact information you need to evaluate in-house vs. outsourced CCM. You will see your eligible patient count, the revenue at stake, and what it would take to capture it yourself rather than paying a revenue share.
Scan Any Provider's Revenue
Enter any NPI number to instantly see missed revenue from E&M coding gaps, CCM, RPM, BHI, and AWV programs.
Run Free Scan